Contact Us 1930 E. Carson St. # 102Carson, CA 90810 442.300.5020 service@theultimatecover.com If you are trying to claim a warranty for a cover you bought on Amazon, by ULTCOVER, we are not them. Please direct your complaint to jeff@amazon.com. Name Email Message Send 1212 5th Street, Suite 1-535Santa Monica, CA 90401 442.300.5020 service@theultimatecover.com